Terms of Service

Welcome to Knari - She Is You. We appreciate your trust in us for your shopping needs. To ensure a seamless shopping experience, please take a moment to review our Terms of Service. Upon placing an order with us, you will promptly receive an order confirmation via email. Our dedicated brand representative will reach out to you within 24 hours to confirm your order and discuss any additional services you may require, such as stitching or customizing your fittings. We want to make sure your experience with us is exceptional, and that's why we provide you with a unique customer number for any inquiries or assistance regarding your order.

In addition to these essential points, we've outlined more details about our services in the sections below. Thank you for choosing Knari - She Is You, and we look forward to serving you!

Made To Order Pieces:

All products listed as "Made to Order" are meticulously crafted in-house once an order is placed by the customer. The manufacturing duration varies depending on the product type, including handloom items, ready-to-wear products, designer sarees, hand-embroidered pieces, and couture pieces. Each product will have its production timeline clearly indicated on the respective product page. We are committed to providing realistic production timelines and strive to ensure that your product is shipped before the stated timeframe. However, we reserve the right to extend this timeline in cases of unforeseeable events related to both natural and unnatural causes, as well as labor-related issues.

Artisan Craftsmanship:

All our products are handmade by skilled artisans using a range of techniques. We maintain a master sample of each item showcased on our website, which serves as the original reference for replication. Since every piece is handcrafted from scratch, minor variations in embroidery placement, positioning, and sizing are inevitable.

Longevity of Workmanship:

Our garments are expertly crafted to withstand the test of time if properly cared for. However, it's important to note that the materials used for embroidery are delicate and may be susceptible to wear and tear with rough use. By following the care instructions provided, you can ensure the longevity of your garment. Please be aware that we do not offer free replacements for damaged embroidery pieces. If you wish to restore your pieces, we do provide this service for a fee.

We appreciate your understanding and cooperation in these matters, and we are dedicated to delivering exceptional, handcrafted products to enhance your unique style. If you have any further questions or concerns, please do not hesitate to contact our customer support team. Thank you for choosing our handmade creations